I am impressed with Dave and Tim, aside from their great sense of humor, they knew what they were talking about. I met with them both and they let me know I did have damage. Dave, showed up to meet the adjuster, he talked with him let him look over the roof helped him with pictures and finding damage on roof and gutters and even my garage doors. The adjuster seemed to enjoy talking with Dave they were laughing, Dave didn't pressure me or my adjuster, which made me feel better and the adjuster even talked highly of Northstar. Dave helped me pick colors and a few days later maybe a week (not sure of exact dates) they were putting on my roof the crews were fast and cleaned up nicely too. There was a slight difference in the amount of squares they needed and what my insurance company gave me, but Northstar handled it and I didn't have to worry about it. Tim showed up during the roofing process checking on things and answered my questions. I enjoyed talking with them both and their office crew, all very friendly and fun. I am sure you won't be disappointed. Bob McMillian